Software Quality Assurance Analyst

at Variphy

The Position

Variphy is looking to add a Quality Assurance Analyst to our growing, but tightly-knit product team. In this role, you will manually test new features and fixes to our core product, Variphy Insight, as well as work with our design, development, and field-support teams in documenting and reproducing issues found in our customers' environments.  We are looking for applicants who are extremely detail-oriented and have experience evaluating web content.

  • This is a full time and 100% remote position for applicants based within the United States only.
  • Bonus points if you live in Vancouver (WA), Melbourne or Tampa (FL), St. Louis (MO), Chicago (IL), Dallas (TX), or San Francisco Bay Area (CA).  
  • Sorry, but no freelancers, contractors, recruiter referrals, or applicants from outside the continental United States will be considered for this position.

As a Quality Assurance Analyst, you will...

  • Consistently and effectively provide the "human element" when testing the user experience, user interface, and functionality of our product
  • Identify, create, and execute test plans as part of software development lifecycle and release process
  • Replicate, document, and validate fixes for bugs and other application issues reported from the field
  • Use and understand how different web browsers behave (e.g. does a page function differently in Internet Explorer 11 than it does in Firefox?)
  • Help craft and execute test plans from user stories, bug reports, or sometimes loosely defined requirements 
  • Expand our technical knowledge base by creating and improving how-to articles, videos, and user guides
  • Create and maintain test data, tools and utilities
  • Travel (< 5%) for team meetups and events two to three times per year

Success in this role will mean...

  • Effectively communicating both verbally and in-writing to other remote team members
  • Having an eye for detail and intuition for the intuitive
  • You are more than willing to share your views with the team to achieve the best possible outcomes
  • You are a problem solver and are motivated to learn without the need for micro-management

We're looking for applicants that know or can learn...

  • Atlassian Jira or a similar issue/bug tracking system
  • How to test enterprise (B2B) software with web-based user interfaces
  • User basics of both Linux (Ubuntu) and Windows operating systems
  • The basics of deploying, configuring, and using Virtual Machines
  • Networking basics (at least know what an IP address and port are)

You will set yourself apart from other applicants by having experience with...

  • Basic SQL queries and a working knowledge of MySQL and Microsoft SQL Server
  • The basics of a web or application server (such as Apache Tomcat)
  • Scripting or programming (e.g. You've scripted or written code to automate something useful)
  • Cloud/SAAS providers (like AWS, Digital Ocean, Azure, Google, Linode, etc.)
  • Cisco Unified Communications/Collaboration
  • Call Detail Records